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RankGuru.ai

Privacy Policy

Privacy Policy

Your Information

When you make a purchase on our site, as part of the transaction process, we collect the personal details you provide us, such as your name, address, and email address.

As you browse our site, we also automatically collect your computer’s internet protocol (IP) address. This provides us with information that helps us learn about your browser and operating system to improve your experience.

Email Marketing (if applicable): With your express permission, we may send you emails about our site, new services, and other updates.

Google User Data

Our application allows users to connect their Google accounts to access services such as Google Search Console (GSC), Google Analytics 4 (GA4), and Google Business Profile (GBP).

When you authorize access, we collect and process only the data necessary to provide the requested functionality within our platform. This may include website analytics data, search performance metrics, business profile information, and related reporting data.

We use Google user data solely to:

  • Display analytics and reporting information within our platform.
  • Generate performance reports and dashboards.
  • Provide SEO, marketing, and business insights to authorized users.
  • Maintain and improve the functionality of our services.

We do not sell Google user data to third parties. We do not use Google user data for advertising purposes, profiling, or any purpose unrelated to the features provided by our application.

Google user data is stored securely using industry-standard security measures and is retained only as long as necessary to provide our services or comply with legal obligations. Access to this data is restricted to authorized personnel and systems.

Users may revoke our access to their Google account at any time through their Google Account permissions settings or by disconnecting their Google account from our platform. Upon disconnection, we will cease accessing Google user data and will delete stored Google data in accordance with our data retention policies.

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Consent

When you give us personal information to complete a transaction, verify your credit card, place an order, or arrange for a service, we infer that you consent to our collecting and using it for that specific reason alone.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your explicit consent or provide you with an opportunity to decline.

If you opt-in and later change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time by contacting us.

Disclosure

We may disclose your personal information if we are required by law to do so or if you are in violation of our Terms of Service.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional, generally accepted industry standards.

SMS Messaging & Consent

We collect and use your phone number and consent details in relation to our SMS support and communication services.

Information We Collect for SMS Messaging

When you opt-in to receive SMS messages from us, we collect:

  • Your phone number.
  • Your consent to receive SMS messages (recorded via online forms, checkboxes, or other explicit opt-in methods).
  • The date, time, and method of your opt-in.

How We Use SMS Data

We use your phone number and consent information to:

  • Send support-related communications, including service updates and confirmations.
  • Respond to your inquiries and provide customer service.

Sharing of SMS Data

Your SMS-related data is never sold. It may be shared with third-party service providers (e.g., Twilio, RingCentral) for the sole purpose of enabling SMS delivery and support. These providers are contractually bound to protect your data and use it only as directed by us.

Your Rights

You can opt-out of SMS messaging at any time by replying “STOP” to any message from us. For assistance, reply “HELP” or contact us directly.

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